Refund & Cancellation Policy

At Saukumarya, we strive to ensure that every piece of ethnic wear you receive is of the highest quality and crafted with care. As all our products are customized and made-to-order, we do not accept cancellations or refunds once the order is confirmed.

Exchanges

We do accept exchanges **only in cases where the product is damaged during transit**. To request an exchange, please follow the steps below:

• Contact our customer support within 48 hours of delivery and provide photos of the damaged product.
• Our team will verify the issue and guide you through the exchange process.
• Once verified, we will ship a replacement product at no extra cost to you.

Important Notes

• Products damaged due to customer misuse or negligence are not eligible for exchange.
• All exchanges are subject to verification by our quality team.
• Please ensure that the product is returned in its original packaging and condition.

If you have any questions regarding our policy, feel free to contact us. Our customer support team will be happy to assist you.